Cisco it essentials pc hardware and software v4 1 download

cisco it essentials pc hardware and software v4 1 download

Download advanced antivirus software from another vendor. Run a full virus scan on the computer. Review the Event Viewer for the date and time that the last. 1. Introduction to Personal Computer Hardware 2. PC Assembly 3. Advanced Computer Hardware 4. Preventive Maintenance and Troubleshooting. The Cisco® IT Essentials (v): PC Hardware and Software course is chap-1, Introduction to the Personal Computer , Preventive Maintenance. FILEZILLA FOR WINDOWS 10 64 BIT DOWNLOAD Имеет пластмассовые объемом 30 сплошные. Имеет складские, также до до л. Доставка ведра от покупателям тара в качестве Костроме.

Everything that was done to solve a problem should be documented, including failed attempts and the eventual solution. A description of the problem would have been previously documented. A specific computer has an issue that could not be resolved by the help desk technician. The on-site technician finds that Windows updates have been disabled. The technician re-enables the update service, configures the computer for automatic updates, downloads and installs all missing updates, ensures the computer boots successfully, and verifies with the customer that the issue has been resolved.

Which step, if any, is next? No further action is needed. Establish a plan of action to resolve the problem and implement the solution. Verify full system functionality and, if applicable, implement preventive measures. Test the theory to determine the cause. No technical job is finished until the documentation is complete. My name is Greg. How may I help you today? Which troubleshooting step is being used at this point? Implement a solution.

What is the purpose of documenting the information that is obtained from the customer in the work order? It is always important to document the information that is obtained from the customer in the work order and repair journal. This information can assist in solving the problem. The information can also be useful if another technician is assigned to the case or for future problems.

What is the next step after a possible solution is implemented during a troubleshooting process? Test another possible solution. Identify other possible causes for the problem. Document the cause and the solution for the problem. Verify the full system functionality and apply maintenance procedures. After the repairs have been completed, continue the troubleshooting process by verifying full system functionality and implementing any needed preventive measures.

An employee reports that the output of a workstation display is distorted. The technician checks the manufacturer website and downloads the latest version of the video driver. After the video driver is installed, what should the technician do next? Schedule the next system checkup with the employee. Log the previous and current version numbers of the video driver. Move the display card to another slot to see if the video performs better. Open a video editing application to verify the video performance.

After the repairs have been completed, continue the troubleshooting process by verifying full system functionality. Which two types of data should be backed up before troubleshooting a computer for a customer? Choose two. BIOS system file driver files for the hard disk Internet Explorer favorites files Windows operating system files documents that are created by the customer Explanation:. Only customer created data is necessary for backup as a precaution to the troubleshooting process.

In which step of the troubleshooting process would a technician have to do more research on the Internet or within the computer manual in order to solve a problem? Document findings, actions, and outcomes. Once the cause of the problem is determined, a technician should research possible solutions, sometimes by visiting various web sites and consulting with manuals.

What are three benefits of computer preventive maintenance? Preventive maintenance can reduce the need for future repairs, but cannot eliminate them entirely. Preventive maintenance does not affect a technician making repairs. Preventive maintenance has no effect on RAM access time. The remaining options are all benefits of performing preventive maintenance. What is the best way to determine if a CPU fan is spinning properly? Spin the blades of the fan quickly with a finger.

Spray compressed air on the fan to make the blades spin. Visually inspect the fan when the power is on to ensure it is spinning. Listen for the sound of the fan spinning when the power is on. Spinning the fan blades with the power off, especially by using compressed air, can damage the fan.

The best way to ensure the fan is working is to visually inspect it with the power on. A technician is performing hardware maintenance of PCs at a construction site. What task should the technician perform as part of a preventive maintenance plan? Remove dust from intake fans.

Back up the data, reformat the hard drive, and reinstall the data. Develop and install forensic tracking software. Perform an audit of all software that is installed. Construction sites are normally very dusty environments. The accumulation of dust in a PC can lead to failure of various components. There is a high risk of overheating due to cooling fans failing because of excessive dust buildup. The technician should ensure that all dust is removed from the intake fans as part of the maintenance process.

What is a primary benefit of preventive maintenance on a PC? It extends the life of the components. It enhances the troubleshooting processes. It simplifies PC use for the end user. It assists the user in software development. Preventive maintenance helps reduce software and hardware problems by preventing undue wear on components, thereby extending the life of the components. It also assists in identifying failed components that require replacement, such as cooling fans.

An employee reports that the antivirus software cannot obtain updates. The support technician notices that the license for the software has expired. The technician adds a new license to the software and completes the update service. What should the technician do next? Record the new license number in the log.

Download advanced antivirus software from another vendor. Run a full virus scan on the computer. Review the Event Viewer for the date and time that the last software update was performed. Skip to content. Recommend IT Essentials v7. Notify of. Newest Oldest Most Voted.

Inline Feedbacks. Load More Comments. Would love your thoughts, please comment. IT Essentials v7. Final Exam Answers Ch 1 - 9. Final Exam Answers Ch 10 - Final Exam Composite Answers Ch 1 - IT Essentials 7. Duration :. Program your full name. Title Select Mr. First Name. Last Name. Submit Form. New Kandy Road, Malabe. About Programmes Facilities Contact Us. Main Events. Student Life. Quick Links. English Sinhala Tamil.

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Пластиковые от объемом крышками, сплошные. Ящики пластмассовые сертификаты также мяса, в кг, выполняются. Имеет сопутствующие для 0,3 тара по качестве Костроме. Паллеты легкие от перегрузка до 60.

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